Question 1

Do I need to buy a Square Terminal?

Accepted Answer

Yes — BuskerGo works with a Square Terminal device. Customers tap their card or phone on it. Square Terminals are sold directly by Square in your local currency (around US$299, CA$339, £259, or AU$329).

Question 2

Which countries does BuskerGo work in?

Accepted Answer

BuskerGo currently supports buskers in the United States, Canada, the United Kingdom, and Australia. Tips are processed in your local currency (USD, CAD, GBP, or AUD) automatically based on your Square account's location.

Question 3

What fees are charged per tip?

Accepted Answer

Square's standard in-person card processing fee applies and varies by country — typically 1.6% in Canada and the UK, 1.6% in Australia, and 2.6% + $0.10 in the US. BuskerGo itself is free to use during beta.

Question 4

Do I need Wi-Fi to use BuskerGo?

Accepted Answer

No. You can use your mobile data hotspot to connect both your phone and the Square Terminal.

Question 5

Is my Square account information safe?

Accepted Answer

Yes. BuskerGo connects via OAuth — we never see or store your Square password or banking details.